Support
We're here to help you succeed with Wellthplan. Find the support resources you need below.
Getting Help
Before You Contact Support
To help us resolve your issue quickly, please:
- Check the documentation — Many answers can be found in our comprehensive guides
- Review the FAQ — Common questions and solutions are available in our FAQ
- Gather relevant information — Screenshots, error messages, and steps to reproduce
What We Need to Know
When contacting support, please include:
- Your account email address
- The feature or area you're working with
- Error messages or unexpected behavior
- Steps to reproduce the issue
- Screenshots if applicable
Support Channels
Email Support
- Response time: Within 24 hours (business days)
- Best for: Technical questions, account issues, feedback
Resources
Documentation
- Getting Started — Quick introduction to Wellthplan
- Skills Overview — Explore what Finn can do
- Security — How we keep your data safe
- FAQ — Frequently asked questions
Can't find what you need? Contact our support team and we'll be happy to help!